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My November

By Amazon, Friends & Family, Health, Life, Pets, TV, Online Streaming & FilmsNo Comments

A lot happened in November. Some of it was good and some of it was bad. Here were the key events:

4th November 17 – I went Smoke-Free, Day 1.

Smoke-free-logo

Smoke-Free Logo

5th November 17 – I was given the cold shoulder by Dylan. He just walked away from attention to sit with his back towards me. I called him by his name and was ignored.

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Blanked by Dylan.

6th November 17 – My week made with the arrival of my pre-orders from Amazon.

11th November 17 – I tried on silly Christmas hats!

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Silly Christmas Hats!

12th November 17 – My lovely Grandma passed away. I am sure she is missed dearly by all who knew her. I am also very lucky to have some wonderful memories with her.

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My Lovely Grandma.

14th November 17 – I went to the GP about an abscess in my groin. I was given oral antibiotics and told if it gets any bigger I must go to A&E to see a Surgeon.
15th November 17 – The abscess had doubled in size. So went to A&E, was given a dose of IV antibiotics and eventually saw a Surgeon. They decided to operate first thing the following morning.

I had been Nil By Mouth since arriving in A&E at around 1PM and had not eaten since breakfast. They let me go home well after 9pm to eat, rest and with instructions to fast from 3am and be back at the hospital for 8am.

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Oh pink…just my colour.

16th November 17 – The day of the surgery. All of the NHS staff were kind, compassionate and understanding. But communication could have been better.

I arrived on the ward at 07:50am and was instructed by a Nurse on the night shift to wait in the waiting room, while the early staff had handover. The night shift Nurse didn’t tell the day staff that I had arrived and meant I ended up waiting over an hour. Apparently staff had been looking for me everywhere.

After the surgery, I didn’t know whether my open wound had been packed or not, because it wasn’t documented in my notes.

It has been uncomfortable, a bit tender and at times painful. I have thanked my family and Steve who have been amazing in supporting me pre and post surgery.

The surgery and waiting for the open to heal has been very frustrating for me.

Everything has had to be put on hold. I’ve had to rest and haven’t been able to do very much apart from watching Netflix, reading and napping. A huge positive is that I have remained Smoke-Free throughout.

17th November 17 – I became super excited after watching a video clip that revealed the title of the new Fantastic Beasts (Harry Potter) film: The Crimes of Grindelwald on Twitter @BeastsMovieUK. The film will be released on 16.11.18. 22nd November 17 – The day of Grandma’s funeral, which was really a celebration of her life. The service was touching and well attended. Grandma’s family and friends came together afterwards to share memories and the many things they will miss about her.
25th November 17 – Day 21 of being Smoke-Free.

Smoke-free-logo

Smoke-Free Logo

29th November 17 – Last day working at my old job. I will miss the people and liked the work, but am excited to start my new job.

Write soon,

Antony

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Adios Vodafone – After A Nightmare Trying To Upgrade, Hello Giffgaff

By Life, Money / Finances, Shopping, Technology, ThinkingNo Comments

Recently my old iPhone 5 battery started dropping it’s charge. So as a loyal long term Vodafone customer, one that had been with them for years, I decided to speak to them about an early upgrade. They said I could and I opted for Apple’s iPhone 6 Plus (64GB, GOLD) as a new handset, which they said would be delivered the next day.

After three weeks of telephoning Vodafone customer services practically on a daily basis and receiving many broken promises, I still had no new handset. I felt frustrated, that the order was no further forward and like anything that they said to me on the phone would be a lie. Despite how I felt, I always remained pleasant and patient. But I decided to cancel my telephone upgrade order and re-order the upgrade in store.

My local store had Apple iPhone 6 Plus (64GB, GOLD) in stock. Hurray! But wait, I couldn’t have it because of their IT systems still showing the original upgrade order as open – despite me cancelling it and reassurances from Vodafone customer services on the phone that I would be able order in store. I tweeted my frustration to them, not that the staff in store, on the telephone or on twitter seemed to care.

I’d lost my trust in them. A search online revealed that I wasn’t the only one experiencing issues upgrading. Vodafone’s problems seem to be:

  • Their IT systems. An order gets canceled because they don’t have the handset in stock, but the order still shows as open and gets stuck.
  • The warehouse stock levels, warehouse management (in terms of ordering more handsets before they run out) and distribution.
  • No complaints department or way to escalate order issues to get them sorted.

Up until this experience, Vodafone have always been good with me. But this experience felt like a bad joke. I decided to show them what I thought of this experience by walking away and taking my wallet with me.


Get a free giffgaff Sim

giffgaff-logo A friend on Facebook recommended that I sign up with GiffGaff. I did and everything went smoothly. The handset was delivered the next working day as promised. It’s been a brilliant, easy and enjoyable service so far.

Here are some advantages of being with GiffGaff and how they are different to other providers:

  • They do sim only deals or handset and sim deals.
  • You buy the handset as a credit agreement. Meaning you can pay a small or larger deposit, choose the term of the credit agreement and it’s all really clear and easy to understand.
  • All handsets come unlocked, so can be used on any network.
  • You buy monthly goodbag packages, rather than having a fixed term contract.
  • You can leave GiffGaff at any time by turning off the auto-renew goodybag and getting a sim card for another network.
  • They’re competitively priced – cheaper than most other companies from the prices that I’ve seen.
  • Free GiffGaff to GiffGaff calls.
  • They regularly listen to customers and take their ideas on board.
  • And much more…

So if you’re looking to switch mobile phone providers, I’d highly recommend GiffGaff.

Blog soon,

Antony


Get a free giffgaff Sim

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