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iPhone 6 Plus

It Comes in Threes

By Life, Technology, TransportationNo Comments

There’s a saying that things, especially bad things, come in threes. I’ve had two unfortunate things happen recently.

First my new laptop that I’ve written about here died in under 1 week. It crashed and froze on start up, meaning it was completely unusable. I tried reformatting the hard drive and reinstalling Windows via Recovery Mode (F2 pressed repeatedly on switch on) but to no avail. However credit must be given where it is due, HP Support were fantastic. They arranged for my faulty laptop to be picked up and replaced it with a new one quickly.

new-HP-laptop-Died

My new HP Laptop died in under one week.

Second the clutch went in my car. Luckily just after I got off the motorway. The RAC towed it to a garage. At the garage we discovered that my car would no longer switch on. This means that as well as the master cylinder that needing replacing, there’s also likely to be another problem with my car.

Currently my car is still with the garage, nearly three weeks later. Hiring a car is starting to get costly and it’s likely that my car will end up being an expensive repair job.

car-olly-off-the-road

The clutch went in my car. It’s still in the garage, nearly three weeks later.

This poses the question:

what-next

Well I’ve got a few contenders. My boiler is playing me up. The speaker and microphone on my iPhone 6 plus is starting to go. This is particularly annoying and frustrating as I’ve only had my iPhone for just over a year. It was a replacement for a previous iPhone that also broke at just over a year old. On my next upgrade I’m most likely to switch to a Samsung Galaxy. Hopefully their phones are better built. My Washer/Dryer has started to sound like a noisy hovercraft taking off.

I’m keeping my fingers crossed that whatever the third thing is to brake, it holds off for a few months.

Write soon,

Antony

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Saturday 30 June 2018

Adios Vodafone – After A Nightmare Trying To Upgrade, Hello Giffgaff

By Life, Money / Finances, Shopping, Technology, ThinkingNo Comments

Recently my old iPhone 5 battery started dropping it’s charge. So as a loyal long term Vodafone customer, one that had been with them for years, I decided to speak to them about an early upgrade. They said I could and I opted for Apple’s iPhone 6 Plus (64GB, GOLD) as a new handset, which they said would be delivered the next day.

After three weeks of telephoning Vodafone customer services practically on a daily basis and receiving many broken promises, I still had no new handset. I felt frustrated, that the order was no further forward and like anything that they said to me on the phone would be a lie. Despite how I felt, I always remained pleasant and patient. But I decided to cancel my telephone upgrade order and re-order the upgrade in store.

My local store had Apple iPhone 6 Plus (64GB, GOLD) in stock. Hurray! But wait, I couldn’t have it because of their IT systems still showing the original upgrade order as open – despite me cancelling it and reassurances from Vodafone customer services on the phone that I would be able order in store. I tweeted my frustration to them, not that the staff in store, on the telephone or on twitter seemed to care.

I’d lost my trust in them. A search online revealed that I wasn’t the only one experiencing issues upgrading. Vodafone’s problems seem to be:

  • Their IT systems. An order gets canceled because they don’t have the handset in stock, but the order still shows as open and gets stuck.
  • The warehouse stock levels, warehouse management (in terms of ordering more handsets before they run out) and distribution.
  • No complaints department or way to escalate order issues to get them sorted.

Up until this experience, Vodafone have always been good with me. But this experience felt like a bad joke. I decided to show them what I thought of this experience by walking away and taking my wallet with me.


Get a free giffgaff Sim

giffgaff-logo A friend on Facebook recommended that I sign up with GiffGaff. I did and everything went smoothly. The handset was delivered the next working day as promised. It’s been a brilliant, easy and enjoyable service so far.

Here are some advantages of being with GiffGaff and how they are different to other providers:

  • They do sim only deals or handset and sim deals.
  • You buy the handset as a credit agreement. Meaning you can pay a small or larger deposit, choose the term of the credit agreement and it’s all really clear and easy to understand.
  • All handsets come unlocked, so can be used on any network.
  • You buy monthly goodbag packages, rather than having a fixed term contract.
  • You can leave GiffGaff at any time by turning off the auto-renew goodybag and getting a sim card for another network.
  • They’re competitively priced – cheaper than most other companies from the prices that I’ve seen.
  • Free GiffGaff to GiffGaff calls.
  • They regularly listen to customers and take their ideas on board.
  • And much more…

So if you’re looking to switch mobile phone providers, I’d highly recommend GiffGaff.

Blog soon,

Antony


Get a free giffgaff Sim

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Friday 19 June 2015
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