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My Visit to the Apple Store & Time Machine’s True Test

By Technology, Thinking2 Comments
Apple-logo After my iMac’s hard drive failed (see My iMac and The Blue Screen of Death), I was quoted 5-7 days for repair.

On Thursday (day 4) I gave them a call to find out if they’d had chance to take a look at it. The Apple Rep. said that it was still in the queue, that there was nothing she could do as it hadn’t been the 7 days quoted and that they would call me when it was ready to pick up. I thanked her for taking the time to check.

By Saturday (day 6) I still hadn’t received a call from Apple. I became increasingly frustrated at the lack of communication from Apple and the lack of a working iMac. I started to read reviews of bad customer service experiences and even thought about going back to Windows on the Lenovo Ideacentre A720 27 inch All-in-One PC.

Steve called Apple. The Apple Rep. said that it would be ready in a few days. This was outside the 7 days quoted. Steve asked why they hadn’t called to let us know, the Apple Rep. was unable to give an answer. The Apple Rep. sounded generally unconcerned and was generally unhelpful.

So Steve & I decided to go into the Apple Store (Trafford Centre) on the Sunday (day 7) and speak to them. We arrived at around two in the afternoon and headed to the Genius desk. They said that it wasn’t ready so I politely asked to speak to a Manager. The radioed Manager arrived, I explained my story and he didn’t look like he was going to help.

apple-mountain-lion-hard-drive-icon But then a second Manager interupted, spoke to the first manager and then addressed me. He said it would be repaired that day and advised me to come back twenty minutes before closing.

At five thirty Apple called to say my iMac was ready for collection. Steve & I went to pick it up. I spoke to the Apple Engineer who said he had replaced the hard drive. He said that as part of Apple’s new Quality Improvement Program he did a test and it had red flagged the graphics card, so he had replaced that as well. Both covered under the EU law. I thanked him and took my iMac home.

The repair being done on the day did restore some of my faith in Apple. However some of my disappointment remained and I realised it was because of the lack of communication when Apple knew they wouldn’t meet their quoted turn around time. I think because Steve & I turned up at the Apple’s Store they prioritised my repair; otherwise I could possibly still be waiting now.

I got my iMac home and Time Machine’s true test was about to take place. I set my iMac up as a new one and then restored from my Time Machine backup using Migration Assistant:

apple-os-mountain-lion-migration-assistant

The restore took time but worked perfectly and this rebuilt some more of my faith in Apple. I had to re-enter the product key for Microsoft Office and re-sign into a few other Applications, then I was back in business. Relatively hassle-free.

The lesson learned from this experience: don’t rely completely on one machine. I’m considering getting some sort of other computer/laptop so that I can continue as normal if my iMac goes down.

Write soon,

Antony



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My iMac and The Blue Screen of Death

By TechnologyNo Comments

I’m sat here writing this post on an old, dodgy and excruciatingly slow old Windows 7 laptop. Why? Because my iMac (see iMac Part 1 & iMac Part 2) has shown me: a black unresponsive screen, several not-booting-up grey screens and the infamous blue screen of death.

I won’t bore you with the tedious details of how this occurred; but when the Recovery software wouldn’t work I knew I needed a genius appointment.

apple-mountain-lion-hard-drive-icon Steve & I booked an appointment with an Apple Genius in our local Apple Store and went along. The genius did some testing and discovered that the hard drive had failed. I’ve never been so thankful to be in the European Union (EU).

I’ve had my iMac about a year and a half. EU law means Apple have a two year warranty rather than their standard one year warranty (without Apple Protection). The genius arranged for the repair, told us they’d pay the cost and that it would take about a week.

For the next week I have no access to photos, music, TV, films (both downloaded and DVD’s) and a limited ability to browse the internet. These are things I can easily live without for a week. But there’s never a convenient time for a computer to break and the timing is particularly bad.

This week I have some important documents to write and need to reference some other documents in my Documents folder. This will create some hassle and difficulty.

Luckily, I learned the important lesson about backing up files some years ago. I use Time Machine which saves a backup volume to a separate hard drive and then copies new or changed files once an hour. I can’t use Time Machine’s backups or access the folders/files until I get my iMac back.

That’s where my manual backup on another separate drive comes in. I backup important files (Documents, Pictures, Music & Movies Folders) whenever I make significant changes to them. So at least I’ll be able to access the reference documents I need while the iMac is away for repair.

I bought an iMac because I heard loads of people say: “It just works.” I’ve told many of my family & friend’s how great the iMac is for that very reason. I was disappointed to learn that Apple use Seagate hard drives, which are notorious for problems. If you don’t believe me just do a Google search. With the price of the iMac you’d expect good quality. But after learning about the use of Seagate hard drives I’m starting to worry about what other low quality parts are in my iMac.

I’ve become a bit disillusioned with Apple not standing by the iMac for more than their standard one year warranty (outside the EU). Do Apple really expect customers to buy such an expensive device for it only to last a year? Probably not. But the fear of problems with such an costly device and a short warranty is most likely a deliberate act to sell it’s Apple Protection to customers.

When I bought the iMac I was an Apple enthusiast; but not so much so any more. I just want a reliable hardware with software that “just works.” If Apple can’t provide this, then perhaps I’d be better back on Windows? At least with Windows I know where I stand.

I’ll give you an update on the iMac when I get it back. In the meantime I’m using the free time enforced upon me to catch up on some reading.

Hopefully write soon,

Antony

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Up4aMeet? – An Evening of Naked, Gay, Laugh-Out-Loud Comedy

By Gay, Gigs & Shows, ReviewsNo Comments

Steve & I went to see Up4aMeet? this weekend. Here’s my review for The Gay UK:

Up4aMeet? – An Evening of Naked, Gay, Laugh-Out-Loud Comedy

up4ameet1

It’s #NakedAugust month here at The Gay UK, so I decided to go along and see Up4aMeet? the hilarious naked gay play.

Grant (played by the brilliant and sexy Chris Wills) finds it difficult to talk to gay men in reality. But on his favourite app ‘The Cock Shop’ he can be himself and even find out how many metres away his nearest gay man is. ‘The Cock Shop’ is described as a gay man’s sweet shop; with a few clicks a man can be delivered to your door.

Carlos (played by the well-endowed Benedict Garrett) is Grant’s Spanish & naturist flatmate who also is a big fan of ‘The Cockshop.’ For Carlos life is all about the sex. Carlos has a strict eversion to clothes and stripped every time he walked onto the stage. He was practically naked throughout the entire show.

Caroline (played by the fantastic Penny Tasker) is a broke Celebrity Agent who is Grant’s best friend and lives in the apartment downstairs. She represents a number of reality-TV celebrities including Stacey Granger (Big Brother’s Nikki Grahame) but is failing to find work for any of them.

In the apartment next door is old queen Julian (played by the suitable Michael Blore). Julian is obsessed with Dame Shirley Bassey. His obsession extends to playing Gold Finger constantly, having a cardboard cut-out of her and a toilet seat that he’s made for her as a gift. Julian decides he’s getting a flatmate and ends up with Scott (X-Factor’s Lloyd Daniels).

up4ameet2

(The Up4aMeet? Cast: Chris Wills, Penny Tasker, Lloyd Daniels, Nikki Grahame, Michael Blore & Benedict Garrett)

Up4aMeet? has nudity from the start with Grant being caught by Caroline taking a rude picture of himself for his ‘Cock Shop’ profile. Grant and Carlos accidently switch phones and the hilarity begins. The characters attempt to deal with their own problems throughout the more than two hour show, amusing the audience along the way.

The comedy that causes the audience’s incessant and side-splitting laughter is derived through gay stereotyping. Yet despite this stereotyping, the characters are believable and had a reasonable amount of depth – which is a tremendous credit to the writer.

All of the characters are a bit zany including Carlos who had a bit of a dodgy accent at times. But he made fun of it himself and managed to get a few chuckles from the audience. Caroline had some great, sharp one-liners and is a constant source of entertainment throughout. One particularly funny scene of Caroline’s that springs to mind involves an eye patch and a glory-hole.

Scott (Lloyd Daniels) was mostly eye candy and played a far too small role in the play. We don’t see Scott on stage until mid-way through and he barely has any dialogue. Scott (Lloyd Daniels) is the only male member of the cast who doesn’t get fully naked – sorry boys.

The cast’s acting was splendid and they all made good eye contact with the audience – despite the difficult layout of the venue.

The ending was dramatic, full of twists and turns with plenty of humour and a reminder that: you never really know whom you’re talking to online.

Up4aMeet? was even funnier than I had expected and I left with an aching belly from laughing-out-loud so often. If you want an evening of nudity coupled with gay humour – go and see Up4aMeet? you wont be disappointed. Up4aMeet is currently on a national tour, you can buy tickets here: http://www.up4ameetontour.com/.

up4ameet3

Blog soon,

Antony

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A Night Out to Remember for a Very Long Time: The Rocky Horror Show

By Friends & Family, Gigs & Shows, Happiness & Joy, ReviewsNo Comments
Rocky Horror Show 2013 A few months ago my good friend Steve and I booked tickets to watch The Rocky Horror Show. Poor Steve had never seen The Rocky Horror Picture Show DVD; so I encouraged him to watch it before we went. Well I say encouraged… it was more a forced watching.

This weekend with tickets in hand and costumes in man-bags, I dragged Steve to see the matinee performance of The Rocky Horror Show at Manchester Palace Theatre.

Before the performance Steve and I went for a delicious meal in the new Velvet Central Restaurant & Bar. As well as the tasty food, it hosts a luxurious, yet relaxed atmosphere and friendly staff.

Then Steve and I headed off to the theatre for The Rocky Horror Show. Here are some photos:

Rocky Horror Show 2013
Rocky Horror Show 2013
Manchester Palace Theatre.
In the bar, after Steve & I changed
in the one toilet cubicle.
Rocky Horror Show 2013
Rocky Horror Show 2013
“Oh Rocky (Steve)!”
Frank ‘N’ Furter (Me) says.
My fishnets & gold/black stilettos.


Rocky Horror Show 2013 Steve & I took our seats ready for the start of the show. As the show began I pulled out my phone, turned off the flash and took the first photo (below). A Usher appeared at the end of the row and flashed her torch at me. I twisted my neck towards her direction to be met by her angry scowl and she indicated that no camera’s were allowed. This is not the first time I’ve experienced an appalling, militant and killjoy Usher at Manchester Palace Theatre.
Rocky Horror Show 2013
Rocky Horror Show 2013
The first photo taken,
interrupted by the appalling Usher.
The Interval: If Steve won’t wear his
Rocky wig, then I’ll wear both.

For the first part of the show I didn’t feel able to take anymore photos. This was a great shame as the set, costumes, lighting, choreography and directing were all brilliant.

However in the second part of the show I snapped a few more photos; despite a further warning from the killjoy Usher.

Rocky Horror Show 2013
Rocky Horror Show 2013
Part 2 – Draw the curtain.
Part 2 – They’re back.
Rocky Horror Show 2013
Rocky Horror Show 2013
The cast after before the encore of Time Warp & Sweet Transvestite.
The cast bow and enjoy the applause at the end of the show.

Rocky Horror Show 2013 A Short Review
I’ve already mentioned that the set, costumes, lighting, choreography and directing were all brilliant. Brad & Janet did have dodgy accents that were slightly off-putting at first; along with Brad feeling one-dimensional throughout the show. Phillip Franks (The Narrator) was fantastic with real banter between the audience and himself.

Overall the show was beyond amazing with all the favourite songs performed including: Science Fiction/Double Feature, Time Warp, Sweet Transvestite, I Can Make You a Man, Don’t Dream It, Be It and I’m Going Home.

Oliver Thornton (Frank ‘N’ Furter) was truly outstandingly. He added his own unique diva-esque personality into the character which made the role his own and worked wonderfully. Oliver Thornton plays the Frank ‘N’ Furter of today; one who is aware of his fame and ready to celebrate his 40th Anniversary.

Here is video Oliver Thornton as Frank ‘N’ Furter singing Sweet Transvestite:

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I highly recommend a night out to your local theatre to see The Rocky Horror Show.

You can also buy the orignal Tim Curry Rocky Horror Picture Show, DVD & CD Lip Box Special Edition on Amazon.

Write soon,

Antony



I aim for posts on this blog to be informative, educational and entertaining. If you have found this post useful or enjoyable, please consider making a contribution by Paypal:


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