The other night I had the evening planned. ASDA was delivering the larger-than-normal food shop that I had ordered online. The plan was to chillax – wait for the food order, have tea, a bath, do some reading and then an early night. I had previously used Tesco, who had been reliable and friendly. But I thought I’d give ASDA a try.
After two hours of ringing up ASDA’s 0845 helpline to find out where my food was and if/when it would be delivered – still no sign. Eventually I got a call at ten forty to say they had tried to deliver but I wasn’t in. It was quickly established that they had gone to the completely wrong building. In the end, I ended up going to the store (at about ten fifty) to pick up my own food. I made clear that they were not to charge me for delivery as I had picked it up. I explained the inconvenience that it had caused and that I would not be using the service again in future. What was the response? A £10 gift card.
So if your ever having your shopping delivered Don’t bother with ASDA, instead use Tesco.
Rant finished,
Antony
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Haha, I fit a weeks shopping for myself in two carrier bags, and walk from the store half an hour away. and you can drive!
Ant, found something your writer sense might tingle on, its ‘The TV Book Club’ on channel four (4oD) which is a jolly good watch for reading and writing enthusiasts.
http://www.channel4.com/programmes/the-tv-book-club
Thanks for link, I’ll have a look tomorrow :D.
A x