I’m still in shock.
After 6 months of using the Medtronic insulin pump and it having a massive positive impact on my health via its SmartGuard feature, it has broken. The pistol/motor stopped working.
I want to start this post by saying thank you to Medtronic who have been amazing at organising an immediate replacement. They answered my call in the early hours of Sunday morning and got a new pump out to me within 48 hours.
The Medtronic MiniMed insulin pump flashed an Error 37 and at one point an Error 38. Both of these according to Google are motor errors.
I had to switch back to multiple daily injections, but my blood sugars were instantly less well controlled. Giving me several incidents of hyperglycemia in the 48 hours and a lot less time in range. I didn’t realise how reliant I had become on the pump at keeping my blood sugars in normal range. I can only hope that this short period doesn’t affect my Hba1C test results going forward as this could impact on my ability to have surgery to fix the hole in the roof of my mouth.
It has made me super thankful for my pump and the alarms when things go wrong or might be going wrong. I’m hoping this pump doesn’t do the same thing in six months. I will keep you updated.
Do you have a Medtronic MiniMed pump? Ever had any problems with it? Where did you go for help and support around it? Let me know in the comments below.
Write soon,
Antony
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